• helpWhere does Octavia deliver?

    Octavia delivers throughout California. However, we can not deliver to college campuses, federal government facilities or property (including military bases or national park land), or P.O. boxes.

  • helpHow does shipping work?

    Octavia ships overnight throughout California to patients with valid medical recommendations. Shipping is free for all orders $75 or more. Your order must be placed before 4pm Monday - Thursday to guarantee next day delivery. Include any information necessary to gain access to the residence, especially if you live in an apartment complex or gated community. We cannot guarantee next day delivery without this information.

  • helpWhen will my delivery arrive?

    For orders placed before 4pm Monday through Thursday, your order will be delivered the next business day. For orders placed after 4pm Monday through Thursday, your order will be delivered within 2 business days. Orders placed on Friday before 4pm will be delivered on Monday. Orders placed after 4pm Friday, on Saturday, or on Sunday will be delivered on Tuesday. Packages generally arrive between 8am and 5pm on the day of delivery.

  • helpWhat are your hours of operation?

    You can order from our website 24 hours a day, 7 days a week. Our support team is available 10am - 6pm, Monday through Friday.

  • helpI don’t have a doctor’s recommendation. Can I order?

    Octavia can only provide cannabis to verified medical patients. You can get your medical recommendation online in less than an hour. Click here to get started.

  • helpCan I use my health insurance?

    Sorry, we cannot accept health insurance at this time.

  • helpHow do I get a medical cannabis recommendation?

    You can get your medical recommendation online in about 30 minutes. Click here to get started..

  • helpIs my data secure?

    Yes. Any medical data you provide is stored in a HIPPA compliant database. Your information is not shared with any other party.

  • helpWhat does it mean to be an Octavia Wellness Consultant?

    At Octavia, we want to make obtaining Cannabis a relaxing and fun experience. As a Wellness Consultant, you safely and legally provide medical cannabis to your qualified friends in an environment that’s comfortable and enjoyable. You decide how much time you want to invest and design a schedule that fits your lifestyle.

  • helpIs being an Octavia Wellness Consultant legal?

    Yes, being a Wellness Consultant is legal under California state law. Octavia is a non-profit medical cannabis collective; every member is able to help facilitate access to medicine to other qualified patients. But please note that cannabis is a controlled substance under federal law and possession of it is not without legal risk.

  • helpHow do I sign up new patients?

    Every patient must join our collective. Follow the prompts to sign up a new user under the customers link in your profile. You can also give them your referral code and they can sign up on their own time. Tip: It’s easier to sign up on a phone or tablet, as you can take photos directly from your device and upload them to the site.

  • helpHow do I place an order?

    To see what inventory we have available, visit our online shop and place your order there.

  • helpHow will I get my order?

    Octavia ships overnight throughout California to patients with valid medical recommendations. Shipping is free for all orders $75 or more. Your order must be placed before 4pm Monday - Thursday to guarantee next day delivery.

  • helpHow much do I earn?

    To see all the different ways to earn money and get discounts as a Wellness Consultant, check out a our Rewards.

  • helpHow many hours do I need to work?

    You decide! Design your own schedule based on your lifestyle and goals. You can conduct individual sales with your close qualified friends or host a party and bring everyone together to teach and educate in a fun environment.

  • helpWill I receive training or support from Octavia?

    Absolutely! We will provide you with the tools and training to help you successfully get your patients the care they need.

  • helpHow am I classified for tax purposes?

    Allies are independent contractors and will receive an IRS 1099 statement by January 31st for the previous tax year if your earnings exceed $600.

  • helpHow will I get customers?

    A good place to find the best customers is your own qualified network. Hosting a party is a fun way to get introduced to new patients and broaden your network. Check out our party page for more information on how to set up a party or host an event.

  • helpWhat does it mean to host an event?

    At Octavia, we believe that the best way to experience and learn about Cannabis is with friends. We want to help you do just that! With the help of one of our qualified Octavia Allies, invite your friends over for a complimentary tasting and pop-up shop where they can purchase in a comfortable, enjoyable atmosphere.

  • helpWho can host an event?

    All members of the collective, with a verified Doctor’s recommendation for medical cannabis, are eligible to host.

  • helpWill there be samples to try at the party?

    Yes! It wouldn’t be a party without it. After you’ve been assigned a Wellness Consultant they will work with you to develop a list of products that you would like to sample at your event.

  • helpWill all the products be available to purchase at the event?

    All of the samples will be available to purchase at your event, in limited quantities.

  • helpDo I have to purchase the samples for my party?

    Your Wellness Consultant and Octavia will provide the samples free of charge. Awesome right?!!

  • helpCan I have food at the event?

    Of course! Everyone knows that besides friends, cannabis also goes great with food. All hosts will be responsible for providing refreshments at their event.

  • helpHow do I invite people to my event?

    We recommend sending out personal save the dates first. Afterwards you and your Consultant will work together to create a private EventBrite page for you to invite people.

  • helpDo all my guests have to have Doctor’s Recommendations?

    Yes. All guests must have a valid Doctor’s Recommendation for medical cannabis, which they must upload to the {{settings.appdomain}} website and bring to the event. Your guets can get their medical recommendation online, in less than an hour, with our partner Hello MD. Click here to get started.

  • helpHow do I verify my guest’s doctor’s recommendations?

    All guests will need to upload their doctor’s recommendations before the event on our website and also bring the recommendation and photo ID to the actual event. You can remind your guests of this requirement and we’ll do the rest. At the event, your Octavia Wellness Consultant will verify each guest’s recommendation before allowing them to sample or purchase any products.

  • helpWhat if a guest shows up without a Doctor’s Recommendation?

    If the guest has a medical need for cannabis they can get their medical recommendation online in less than an hour with our partner Hello MD. Click here to get started. If they are not able to do so, they should not attend the party. Attendees without a valid recommendation will not be allowed to sample or purchase any products; this is strictly enforced. Because it’s no fun to leave a party, please make sure your guests are aware that participation requires a valid doctor’s recommendation.

  • helpWhat do I get for hosting an event?

    All hosts receive a 25% discount on products purchased at the event or they can donate 15% of all party sales to The Wo/Men’s Alliance for Medical Marijuana. Oh, and free gifts too!