• helpWhere does Octavia deliver?

    Octavia delivers throughout California. However, we can not deliver to college campuses, federal government facilities or property (including military bases or national park land), or P.O. boxes.

  • helpHow does shipping work?
  • helpWhen will my delivery arrive?
  • helpWhat are your hours of operation?

    You can order from our website 24 hours a day, 7 days a week. Our support team is available 10am - 6pm, Monday through Friday.

  • helpI don’t have a doctor’s recommendation. Can I order?

    Octavia can only provide cannabis to verified medical patients. You can get your medical recommendation online in less than an hour. Click here to get started.

  • helpCan I use my health insurance?

    Sorry, we cannot accept health insurance at this time.

  • helpHow do I get a medical cannabis recommendation?

    You can get your medical recommendation online in about 30 minutes. Click here to get started..

  • helpIs my data secure?

    Yes. Any medical data you provide is stored in a HIPPA compliant database. Your information is not shared with any other party.

  • helpWhat does it mean to be an Octavia Wellness Consultant?

    At Octavia, we want to make obtaining Cannabis a relaxing and fun experience. As a Wellness Consultant, you safely and legally provide medical cannabis to your qualified friends in an environment that’s comfortable and enjoyable. You decide how much time you want to invest and design a schedule that fits your lifestyle.

  • helpIs being an Octavia Wellness Consultant legal?

    Yes, being a Wellness Consultant is legal under California state law. Octavia is a non-profit medical cannabis collective; every member is able to help facilitate access to medicine to other qualified patients. But please note that cannabis is a controlled substance under federal law and possession of it is not without legal risk.

  • helpHow do I sign up new patients?

    Every patient must join our collective. Follow the prompts to sign up a new user under the customers link in your profile. You can also give them your referral code and they can sign up on their own time. Tip: It’s easier to sign up on a phone or tablet, as you can take photos directly from your device and upload them to the site.

  • helpHow do I place an order?

    To see what inventory we have available, visit our online shop and place your order there.

  • helpHow will I get my order?

    Octavia ships overnight throughout California to patients with valid medical recommendations. Shipping is free for all orders $75 or more. Your order must be placed before 4pm Monday - Thursday to guarantee next day delivery.

  • helpHow much do I earn?

    To see all the different ways to earn money and get discounts as a Wellness Consultant, check out a our Rewards.

  • helpHow many hours do I need to work?

    You decide! Design your own schedule based on your lifestyle and goals. You can conduct individual sales with your close qualified friends or host a party and bring everyone together to teach and educate in a fun environment.

  • helpWill I receive training or support from Octavia?

    Absolutely! We will provide you with the tools and training to help you successfully get your patients the care they need.

  • helpHow am I classified for tax purposes?

    Allies are independent contractors and will receive an IRS 1099 statement by January 31st for the previous tax year if your earnings exceed $600.

  • helpHow will I get customers?

    A good place to find the best customers is your own qualified network. Hosting a party is a fun way to get introduced to new patients and broaden your network. Check out our party page for more information on how to set up a party or host an event.